About Us

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A Word About Pet Service SOlutions

Pet services at its most futuristic. Pet Service Solutions was founded with convenience, professionalism, and cutting-edge style in mind. Fully licensed, insured, and bonded, our pet service specialists will get to know your pets like family and cater to your household's needs. With fully customizable and affordable solutions, ​our goal is simple: help every pet live a happier, healthier life

Why Choose Us

Licensed, Insured, and Bonded

In the very unlikely event that the unexpected should occur, you can rest assured that your family is protected. As well as being fully licensed, Pet Service Solutions is insured and bonded through State Farm for the PSS Pet Hotel and in-home services to cover injury, damage, personal property, theft, loss of pets, and even fire. 

Convenience

Helping your life to be easier and your pets to be happier and healthier, is why we are here. Expect us to be constantly dedicated to your continuing needs.

Cutting-Edge Style

As pet-owners and pet-lovers, we have a passion for animals and forward thinking. Expect us to constantly embrace new technology and improved processes and know that you are a part of the future of pet services.

Professionalism

Our specialists are trained to treat you and your pets with the expert care your family deserves. 

Why Choose Us

Licensed, Insured, and Bonded

In the very unlikely event that the unexpected should occur, you can rest assured that your family is protected. As well as being fully licensed, Pet Service Solutions is insured and bonded through State Farm for the PSS Pet Hotel and in-home services to cover injury, damage, personal property, theft, loss of pets, and even fire. 

Convenience

Helping your life to be easier and your pets to be happier and healthier, is why we are here. Expect us to be constantly dedicated to your continuing needs.

Cutting-Edge Style

As pet-owners and pet-lovers, we have a passion for animals and forward thinking. Expect us to constantly embrace new technology and improved processes and know that you are a part of the future of pet services.

Professionalism

Our specialists are trained to treat you and your pets with the expert care your family deserves. 

Meet Jay Stokes

Jay Stokes has been in the animal industry since 2012 and in multi-unit management and leadership for 3 Fortune 500 companies for over 25 years. Managing all of the veterinary hospitals for Banfield Pet Hospital in the Inland Empire, Jay applied his passion for operations to helping pets live happier and healthier lives. Together with his wife Amber, they started the PSS movement to provide professionalism, convenience, and cutting-edge style to the world of pet service. Pet Service Solutions is the culmination of their combined experience and dedication to provide the best possible care for pets. Jay's family consists of a Biewer Terrier (Madison), a German Shorthaired Pointer (Heidi), a German Wire-haired Pointer (Hagen), a tuxedo cat (Monkey), tortoise (Tim) and a human family (Amber, William, Nate, Evan & Jillian)

Meet Amber Jillian Stokes

Amber Jillian Stokes has been in the animal industry since 2004. Managing veterinary hospitals, in Banfield Pet Hospital's field and corporate office, in PetSmart store management, in company-wide store operations for JustFoodForDogs, and most recently as a corporate veterinary consultant. Struggling with the challenges of the current pet service industry, she was determined to start a movement and company that would redefine pet service. Amber's family consists of a Biewer Terrier (Madison), a German Shorthaired Pointer (Heidi), a German Wire-haired Pointer (Hagen), a tuxedo cat (Monkey), tortoise (Tim) and a human family (Jay, Nate, Evan, William & Jillian). 

Meet Jay Stokes

Jay Stokes has been in the animal industry since 2012 and in multi-unit management and leadership for 3 Fortune 500 companies for over 25 years. Managing all of the veterinary hospitals for Banfield Pet Hospital in the Inland Empire, Jay applied his passion for operations to helping pets live happier and healthier lives. Together with his wife Amber, they started the PSS movement to provide professionalism, convenience, and cutting-edge style to the world of pet service. Pet Service Solutions is the culmination of their combined experience and dedication to provide the best possible care for pets. Jay's family consists of a Biewer Terrier (Madison), a German Shorthaired Pointer (Heidi), a German Wire-haired Pointer (Hagen), a tuxedo cat (Monkey), tortoise (Tim) and a human family (Amber, William, Nate, Evan & Jillian)

Meet Amber Jillian Stokes

Amber Jillian Stokes has been in the animal industry since 2004. Managing veterinary hospitals, in Banfield Pet Hospital's field and corporate office, in PetSmart store management, in company-wide store operations for JustFoodForDogs, and most recently as a corporate veterinary consultant. Struggling with the challenges of the current pet service industry, she was determined to start a movement and company that would redefine pet service. Amber's family consists of a Biewer Terrier (Madison), a German Shorthaired Pointer (Heidi), a German Wire-haired Pointer (Hagen), a tuxedo cat (Monkey), tortoise (Tim) and a human family (Jay, Nate, Evan, William & Jillian). 

Our Passionate Team

Dondi McFadden Field Operations Director

Dondi McFadden Field Operations Director

Dondi has been living in Claremont with her beautiful Goldendoodle, Summer, for over two decades. She started her professional career taking care of different people.

After learning our company’s exciting goal, she decided to join Pet Service Solutions in 2015. Her immense dedication and passion for pets reflected in our work, earning her the Best of 2016 Pet Service Provider award on Thumbtack.

Julian Bernal PSS Pet Hotel Manager

Julian Bernal PSS Pet Hotel Manager

Born and raised in the Inland Empire, Julian lives in Fontana with his wife, son, and two mini-dachshund dogs. He has been in the veterinary industry since 2010. His previous job experiences include working as a veterinary assistant, shift lead, and hospital manager.

In 2017, Julian happily joined Pet Service Solutions. His pet knowledge, medical background, and leadership experience have helped us provide a solid foundation and veterinary-focused approach for our pet hotel.

Albert Preciado PSS Pet Hotel Manager

Albert Preciado PSS Pet Hotel Manager

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Get in Touch With Us

Still have questions? Drop us a line here!